Change Leadership & Customer Experience Transformation Coaching

Successful strategic transformation requires leaders to address the organization’s multiple cultures, listen to customers in an enhanced way, understand and act on colleagues’ experiences and unite all in an emotional commitment to change. It maybe that the leadership style and techniques that brought you success so far may not be the optimum approach to help you achieve your future goals. As a CEO or Executive leading large scale strategic change, it likely that you'll need to develop your leadership to be more authentic, engaged and influencing.

 

For over 10 years we’ve worked with the Board members and seniors of organizations large and small to support them in leading strategic transformation, including customer led change. From FTSE CEOs and Executive Boards leading strategic change in complex operating environments through to the CEO and Boards of small third-sector start-ups making a big impact, we’ve helped leaders develop new capabilities and confidence in authentic leadership. We’ve refined easy-to-use frameworks and techniques that, along with coaching, unlock change leadership capability.

 

We work with you in a way that works best for you and your team, in line with the strategic goals. Some of our clients find regular (monthly) coaching sessions helpful, whilst others prefer coaching sessions before and after key board meetings or major milestones.

 

To learn more about how coaching can support your leadership in strategic change, please contact us today by phone, email, or online enquiry on our contact page.

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What our clients say: 

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“We remain indebted to you for what you did here—coaching us as a Board and as individuals. It has left a mark on the organisation for the better.” CEO, utilities

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